Amazon is moving on the front of latest generation AI solutions: new rumors suggest that the company led by Jeff Bezos will soon interact with users through a particularly high-performance chatbot.
Amazon already have a good relationship with voice assistants and voice-based solutions for a long timeartificial intelligence, as demonstrated by the evolutions of Alexa: it is also worth reading the considerations of the company spokesmen on the relationship between the Turing test and AI. Through AWS (Amazon Web Services), the well-known cloud services platform for third parties, Jeff Bezos’ company then provides a considerable number of tools to integrate themachine learning and other AI technologies within thousands of projects.
In recent months, however, the company of which Andy Jassy is CEO, has seemed rather inactive in terms of generative models, lagging behind Microsoft and Google. But watch out for surprises!
According to what reported by Yahoo! FinanceIndeed, Amazon would actually be working behind the scenes to propose “soon” a chatbot to be integrated into its search engine on the famous ecommerce site, normally used when we go to the site to look for a specific product to buy.
The key clue regarding this novelty consists of some job offers published by the company, which highlight the interest in AI and, specifically, for its use in data search.
Going even further into detail, one of the job offers concerns a position of senior software development engineer with the task of “reinvent Amazon Search with an interactive chat experience”. Meanwhile, other voices focus on research features and the development of advanced AI systems.
The integration of a chatbot within Amazon could therefore be around the corner, with the aim of facilitating the use of the ecommerce platform for all users, both from a web browser and via the official app. by refining theresearch experience, Amazon wants to deliver a modern tool into the hands of its customers, useful for finding products whose function is well known but not the name. All in all, this would be an excellent solution to profoundly transform the product search experience in the Online shop most used in the world.
As promising as it may be, however, it will be necessary to wait a few months before seeing the first fruits.