Google Maps, almost on a monthly basis, proceeds to introduce great news with users who, after the prices on tolls, can now benefit, albeit in tests, from another improvement in obtaining driving directions.
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After the big news of April, with the introduction of the price for tolls, Google Maps is back on the crest of the wave, through a short report on how it deals with review bombing and with the launch of a test relating to means of transport favorites.
Like other platforms, see Yelp, Google Maps also suffers from the problem of review bombing, with negative, false or inaccurate reviews left by many users, or by a few with many accounts, to cause damage to companies or services. To address this problem, Google uses moderation algorithms as the first line of defense, which are very skilled in recognizing trends, identify potential violations of the platform’s policies, blocking some reviews before they are even visible to users. , with suitable ones that will only take a few moments to be made available to users.
Obviously, the algorithms are not infallible and should be educated from time to time, in order to train them on the ways, often numerous and full of nuances, in which specific phrases and terms are used, in order to achieve a perfect synthesis between the accuracy of the reviews released. on Maps and the elimination of information deemed harmful.
Moving on to more concrete news, Google Maps is starting to provide more targeted information, and to improve the user experience in the app, borrowing something that was previously only possible within Assistant. Specifically, thanks to the release of the beta 11.28 of Google Maps, compared to what can be done in general on the stable platform, where in the upper part you can select the means of transport (car, public transport, foot and bike), it is possible to establish a your preferred means of transport, which will be valid from that moment as the default, with the consequence that, if you indicate for example the car as a means of transport, the app will no longer provide directions for getting around by subway or on foot.
All this will also benefit more space for the map overview, together with the provision, through a sliding bottom panel, of more options for the user, including those on foot, driving, by bus or train, and bike or scooter sharing or ride-hailing services.