We have highlighted in other articles that, with the exception of Meet, it has not historically achieved great success with its messaging applications. Let’s not take into consideration Gmail which is an e-mail service and which instead can count on a user base without borders. Google Chat, a corporate messaging platform that offers itself as a collaborative communication tool is one of the “horses” on which the company led by Sundar Pichai is betting with the greatest enthusiasm. It integrates features for instant messaging, group chat, file sharing and can communicate with other tools used in the professional field.
In another article we saw what Google Chat is while elsewhere we talked about the Mountain View company’s commitment to the RCS protocol integrated in the Messages app. after theintegration between Meet and DuoChat is precisely the application that is receiving the most updates.
By March 2024 they will land in Chat i voice messages, a tool to exchange useful information by voice instead of text so as to avoid typing. At least in the initial stage, Google does not seem intent on enriching Chat with an engine speech-to-text integrated for turn speech into text ready to be selected, pasted elsewhere and possibly modified (as it is doing in the case of the app Messages).
Google Chat increasingly interoperable: compatibility with Teams, Slack and other applications
Perhaps the most important news for Google Chat users is the addition of a new mechanism that allows you to return messages accessible also with Microsoft Teams and Slack. The functionality is the result of a collaboration launched by Google with Mio, a company specializing in the creation of “bridges” between services that otherwise would not be interoperable.
The direct support of competing solutions such as Teams e Slack it’s a really interesting aspect because it will help Google Chat users to improve their productivity by simplifying communication across multiple channels. An epochal step forward, especially when several companies that find themselves communicating with each other and collaborating on the same project make use of different software tools.
Google understands that professional communication and collaboration takes place across multiple channels and platforms, each one different from the other. The risk of missing messages, having to deal with “communication silos” and a frustrating experience due to the need to monitor multiple chat tools simultaneously is very high.
The new interaction mode, on which the developers of Google Chat are actively working, aims precisely to put these difficulties behind them. Something similar is already being done between Meet and Zoom, at least on the hardware side. The good news is that even Google Chat users will soon be able to trust a high level of interoperability.