Amazon is testing on its own mobile apps, both iOS That Androida new feature related toArtificial intelligence. This will be able to answer questions from customers seeking information about the products.
Al chatbot IAIn fact, it will be possible to ask how long the batteries of a device will last, what the availability of a product is and other specific information on the same. All, apparently, also with a certain dose of irony. Although the function is studied with focus on practical questionsthis will also entertain the user.
All of this should be accessible through the questions section on one product page. With a simple touch on the display, it will be possible to activate the function and query Amazon’s AI about specific goods.
The user can therefore interact both to dissect the technical characteristics of an object he intends to purchase, and by asking “creative” questions such as asking for jokes regarding snow boots or other similar oddities.
Amazon’s AI chatbot has a practical use, but without sacrificing irony
Amazon’s AI, however, will have insurmountable limits. For example, a test carried out by the site TheVergedemonstrated how the chatbot does not intend to flirt with the user.
After some back and forth in this sense, in fact, the AI will close the discussion with a sentence like “I apologize but I have no personal feelings“. In any case, from the point of view of humor, what is proposed by the giant created by Jeff Bezos made a good impression on the professionals.
Amazon has implemented several AI-related features in its retail department in recent months. THE LLM modelsin fact, are now adopted as standard when the queen of e-commerce platforms intends to generate review summaries, reveal fake reviews or advise customers on the sizes available for a dress.
In November, AWS launched its Titan Image Generatorwhich allows companies to use instructions to generate images.